The quickest bug report is from inside the app: Settings → Help → Something is broken. Describe what happened, what you expected, and the steps to make it happen again. Leave “attach app details” on — it adds your app version, platform, and connection state, never your content.
How to report a bug
A great report has three parts:
- ✓What you did, step by step.
- ✓What you expected to happen.
- ✓What happened instead — including any message on screen.
My changes are not showing on another device
MossyMind saves on your device first and syncs in the background. Check the dot on your avatar: green means synced, amber means saving, orange means retrying. Bring the app to the front or pull to refresh to sync now. Changes made offline sync automatically when you reconnect.
Can I use it offline?
Yes. Once you have opened your desk on a device, it works offline. Everything you do is kept encrypted on that device and syncs when you are back online.
My demo ended — is my data gone?
No. Your desk becomes read-only, nothing is deleted, and export keeps working. Choose Yearly or Lifetime in Billing to keep writing.
Billing questions
Open your avatar menu → Billing to see your plan, upgrade to Lifetime, update your card, download invoices, or cancel. Android purchases are managed in Google Play.
Export or delete my account
Settings → Privacy & data → Export downloads a full copy. Settings → Account → Delete schedules deletion with a 7-day grace period; for your safety it may ask you to sign in again first.